Tuesday, June 30, 2009

Sidetracked...

Mission is defining. That's what organizational mission statement and vision and values is all about. It requires companies to make choices about people, investments and other resources, and it prevents them from falling into the common mission trap of asserting they will be all things to all people at all times. Truly majestic, as written by Jack Welch, in his book, 'Winning'.

Mission tells us how we are going to do our business, and values tells us about the behaviors that is required for the people to be able to move the company to the desired destination.

But what is the worth of any mission and vision of any companies if there is no shared values,there is no corporate culture embedded in the soul of each and every employees. Most companies will put up the mission statement on almost every walls and corners in the building. The sad part is no one bother to read about it and worst still no one believe in it. Nobody bothers to capture the essence of the business and hence they do not feel for the business. As such, have we ever ask why people are not bothered to do so? WHy? This is the place where they spend most of their time in and this is where they get their bread to bring home to the families.

Remember, people don't care about any other thing unless you start to show how much you care for them. Most of the time, the CEO's and the Directors instruct, tell, order but they do not sell! That is when people skills comes in. We can be technically proficient to the very last details of business acumen, financial analysis, having the mind of quantitative scientist for that matter, the belly of a millionaires. But when you do not have the people's skill, you are going to fail in managing any organization for that matter.

The sad part when I was having my consultation with the local company here is that no one knew what the mission statement of the company is. The only thing that keeps pouring out of the Executive Director's mouth is that we are a productivity company, a human capital company, selling to other agencies that they are capable of turning people around from non productive to being a productive employees. For my time there, what I have seen is just the other way around. Much spoken words rather than action to back up the so called Board's Vision.

Sometimes, we forgot that we can't be the only person to come out with the mission of the company, even though it is our company. There won't be any shared values in it. The sense of belongingness is missing. One has to realize that the journey of any organizational achievement and success is a team effort. We is much greater than I. And for that reason, in my perspectives, the company fail and has a long long way to go to make things happen collaboratively.

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1.- It is crucial to understand that a leader can only produce 20% greatness within a company, the rest of the 80% comes from the people.

2.- Shared vision and shared values will bring people together. It brings out the feeling of ownership and camaraderie among employees.

3.- When you involve your people in the important things in your company, they will feel important. With that commitment and feeling of ownership will start to bloom.

4.- The sense of ownership does not just comes along among the employees. It has to be nurtured and cultured. Groom with caring and understanding and further develop and strengthened through training and job enlargement.

5.- When the people's ideas are accepted, then they will work for it, realizing the sense of responsibilities. One has to remember that every human being, whatever status quo they may be at, they want to be proud of what they are doing.

6.- Treat people as how you want them to treat you. Do not do unto others as what you do not want others to do unto yourself.

7. Be a person, a leader of values.
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Next Issue: Hiring & Firing





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Zainul, or commonly known as Tok Non among friends, is a Corporate trainer and a HR Consultant for various Governments, Multinationals,Corporate Organizations, Hotels and many more. Zainul is passionate about his training & development, sharing growth opportunities with others.