Wednesday, June 24, 2009

Communication et all...

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Everyone knows that communication is the vital essence in delivering the required results in any company. Especially is we're talking about getting things done right the first time around. But then again the ones who complicates matters are the human themselves. Not the system. We're trying to making things simpler and simpler each and every day of our lives so that task would be able to achieve in an easy manner. However there are some that simply love to complicate matters.
I realize that the company that I was asked to troubleshoot and make things better, have a weird way of communicating with each other.

The best way to communicate is not through email, writings. Just talk directly to the person concern. We're not talking about a large organizations where there are many managers and executives, not counting the supervisors and finally the workers. These are small setup. But the Board have a unique way of communicating with each other. They tend to create the snookering effect to communicate with each other within the company. Communication is so difficult that they tend to use 3rd party person to deliver the message to the person concern, when the person that they need to relay the message is just in the room beside.

One of the essentials of being a good manager or executive is to have the courage to confront their problems and tackle it positively. But what I realize the way these people communicate is to use the executive to get to the managers. This has create a very unhealthy atmosphere within the company. People are tense up and can't be working healthily as everyone are having a big question mark behind their head when they move around within the office. The element of Trust starts to diminish each and veery day and the feeling of unrest starts to take place in each and everyone's heart. The moment a worker (Irregardless of their position) starts to grumble behind the Bosses back, then something is wrong somewhere.
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  • Stop this practices if ever it exist in your workplace.
  • It creates distrust, develops office politics and pushes each and everyones weaknesses out in the open.
  • Work with values and respect each and every individual. We're different in essence and yet we are required to work as a team, irregardless of our status quo or background. No one person can run an organization by him/herself.
  • In order to to this, put EGO behind us. All of us have EGO. Nevertheless, do not make it a killing point in the office.
  • Put hatred behind.
  • Do not run away from problems or confrontation.
  • Settle conflict as soon as possible. It stops rumor mongering and kill the negativity within the organization.
  • Realize that we're not perfect, so be open to ideas and suggestions. Do not be a DEMI-GOD in the office.
  • People are your organization's greatest asset, so go down and be with them. Know them and now their problem. By doing so, you know what is brewing in the pot!
  • Do no prejudge people in your own paradigm.
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Next write-up: Abusive Nature To Avoid

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Zainul, or commonly known as Tok Non among friends, is a Corporate trainer and a HR Consultant for various Governments, Multinationals,Corporate Organizations, Hotels and many more. Zainul is passionate about his training & development, sharing growth opportunities with others.